FANBOYS WINDOW FACTORY INC. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.
If you have any questions about this policy, please contact us at:
📞 +1 626-361-7134
📞 +1 626-361-7135
📞 +1 833-FANBOYS
📍 City of Industry, California
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
When you fill out our contact form, request a quote, or call us, we may collect:
- Full Name
- Email Address
- Phone Number
- Project Details or Comments
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visit
This information helps us improve website functionality and customer experience.
2. How We Use Your Information
We use the information we collect to:
- Provide free estimates and respond to inquiries
- Process orders and deliver products
- Provide customer service and after-sales support
- Improve our website and services
- Communicate promotional offers (if applicable)
- Comply with legal obligations
We do not sell your personal information.
3. Sharing of Information
We may share your information only in the following circumstances:
- With service providers (such as delivery partners or website hosting providers)
- To comply with legal requirements
- To protect our rights, safety, or property
We do not sell, rent, or trade your personal information to third parties.
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve website performance
- Analyze website traffic
- Enhance user experience
You can adjust your browser settings to refuse cookies if you prefer.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Request access to the personal information we collect
- Request deletion of your personal information
- Request correction of inaccurate information
- Know what categories of data we collect
- Know whether we share your information
To exercise your rights, please contact us using the phone numbers listed above.
We will respond within the time required by California law.
7. Third-Party Links
Our website may contain links to third-party websites (such as Google Reviews). We are not responsible for the privacy practices of those external websites.
8. Children’s Privacy
Our services are not directed to individuals under 13 years old. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
FANBOYS WINDOW FACTORY INC.
City of Industry, California
📞 +1 626-361-7134
📞 +1 626-361-7135
📞 +1 833-FANBOYS